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How Should I Talk To Someone With a Mood Disorder
 
How should I talk to a person in crisis?
  • Stay calm. Talk slowly and use reassuring tones.
  • Realize you may have trouble communicating with your loved one. Ask simple questions. Repeat them if necessary, using the same words each time.
  • Don’t take your loved one’s actions or hurtful words personally.
  • Say, “I’m here. I care. I want to help. How can I help you?”
  • Don’t say, “Snap out of it,” “Get over it,” or “Stop acting crazy.”
  • Don’t handle the crisis alone. Call family, friends, neighbors, people from your place of worship or people from a local support group to help you.
  • Don’t threaten to call 911 unless you intend to. When you call 911, police and/or an ambulance are likely to come to your house. This may make your loved one more upset, so use 911 only when you or someone else is in immediate danger.  
What you can say that helps:
  • You are not alone in this. I’m here for you.
  • I understand you have a real illness and that’s what causes these thoughts and feelings.
  • You may not believe it now, but the way you’re feeling will change.
  • I may not be able to understand exactly how you feel, but I care about you and want to help.
  • When you want to give up, tell yourself you will hold on for just one more day, hour, minute - whatever you can manage.
  • You are important to me. Your life is important to me.
  • Tell me what I can do now to help you.
  • I am here for you. We will get through this together.
What you should avoid saying:
  • It’s all in your head.
  • We all go through times like this.
  • You’ll be fine. Stop worrying.
  • Look on the bright side.
  • You have so much to live for; why do you want to die?
  • I can’t do anything about your situation.
  • Just snap out of it.
  • Stop acting crazy.
  • What’s wrong with you?
  • Shouldn’t you be better by now?
This article was provided by The Depression and Bipolar Support Alliance